Quality Improvement Work Plan

As required by the California State Department of Health Care Services and the Medi‐Cal Managed Care Plan, the following document describes the quality improvement activities, goals and objectives for Del Norte County-Mental Health Branch.

Duties for the Quality Improvement Committee included recommending policy changes, reviewing and evaluating the results of QI activities, instituting needed QI actions and ensuring the follow-up of QI processes.

The Del Norte County – Mental Health Branch (MHB) Quality Improvement Work Plan evaluates the effectiveness of the QI program and shows how QI activities have contributed to improvement in clinical care and beneficiary services. It also monitors previously identified issues, including tracking of issues over time.

Also included are goals and monitoring activities. The QIC researches whether the MHB is conducting activities to meet the following work plan areas. (See Quality Improvement Work Plan Program Description)

The purpose of this Quality Improvement Work Plan is to provide up‐to‐date and useful information that can be used by stakeholders as a resource and practical tool for informed decision making and planning.